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Social Value That Creates Real, Measurable Impact

Social value is embedded into every part of how Matrix connects people to work. From widening access to employment to supporting skills, sustainability and community growth, our model ensures organisations gain workforce solutions that deliver meaningful, measurable impact alongside operational value.

Our Approach

A Workforce Partner That Delivers Social Value by Design

 

For many organisations across both the public and private sector, demonstrating social value is no longer optional. Procurement teams must show clear evidence of community impact, progress against ESG commitments and tangible outcomes that align with national frameworks such as the Social Value Model and National TOMs.

 

Matrix makes this simpler. Because our solutions are built around connecting people to work, social value is baked into every engagement, not added on as a separate initiative. Clients benefit from measurable community and economic outcomes as a natural part of working with us, supported by transparent reporting and a dedicated Social Value Team.

 

 

What this means for our clients:

 

  • Social value delivered automatically through workforce activity

 

  • Audit-ready reporting aligned to recognised national frameworks

 

  • Support for ESG, procurement and policy commitments

 

  • Measurable outcomes that demonstrate responsible and sustainable service delivery

 

  • A partner capable of delivering at local, regional and national scale

 

Our Three Pillars of Social Value

1. Enabling Access to Work for All

 

We create pathways into employment for people facing barriers, improving access to good work and supporting fair, inclusive labour markets.

 

Our activity includes:

 

  • Connecting diverse talent to meaningful employment opportunities

 

  • Engaging with communities to support underrepresented groups

 

  • Partnering with clients and suppliers to embed inclusive hiring practices

 

  • Offering targeted support for NEET individuals, SEND candidates, ex-offenders, forces leavers and others facing systemic barriers

 

2. Supporting Skills Development and Economic Growth

 

We invest in upskilling, career development and future workforce capability to strengthen local economies and create long-term impact.

 

Our activity includes:

 

  • Providing employability coaching, CV support and career workshops

 

  • Delivering skills programmes for schools, colleges and community groups

 

  • Supporting apprenticeships, upskilling and retraining initiatives

 

  • Helping clients build resilient workforces aligned to future labour market needs

 

3. Strengthening Communities Through Ethical and Sustainable Practices

 

We help organisations operate more responsibly, supporting stronger, fairer and more sustainable communities.

 

Our activity includes:

 

  • Ensuring ethical supply chain standards across our marketplace

 

  • Supporting community-led initiatives in partnership with local organisations

 

  • Embedding environmental and sustainability metrics into service delivery

 

  • Measuring impact transparently to evidence long-term, positive outcomes

 

Our Dedicated Social Value Team

Siobhan Goss

Head of Corporate Social Responsibility

Adele Gillies

Senior Social Value Officer

Macey Payne

Social Value Officer

How We Deliver Impact

 

Our Social Value Team works closely with clients and suppliers to deliver programmes that contribute to local, regional and national priorities. Their work ensures consistent delivery, measurable outcomes and alignment with procurement and ESG expectations.

 

Our delivery model includes:

 

  • Community outreach and employability programmes

 

  • Skills development workshops in schools and colleges

 

  • Partnerships with specialist organisations and social enterprises

 

  • Support for individuals with complex employment barriers

 

  • Local delivery targets aligned to client needs

 

Measuring What Matters

Transparent, Audit-Ready Reporting

 

We believe in accountability. Matrix tracks and reports social value using recognised frameworks such as the National TOMs, ensuring impact is transparent, quantifiable and aligned to client objectives.

 

We report on:

 

  • Access-to-work outcomes

 

  • Skills and employability activity

 

  • Community engagement

 

  • Environmental and sustainability metrics

 

  • Social value delivered across supply chain activity

 

  • Regional and national impact

 

Collaboration and Partnerships

Working With Experts to Expand Our Impact

 

Matrix partners with specialist organisations, social enterprises and community groups to widen access to employment and strengthen local economies.

 

Our partnerships help clients:

 

  • Engage diverse, overlooked talent pools

 

  • Support social enterprises in their regions

 

  • Meet ESG commitments through ethical sourcing

 

  • Demonstrate responsible, inclusive practices in procurement

 

Partnerships include work with organisations such as the YMCA, The Careers and Enterprise Company and Capital City College Group who help us expand opportunity for underrepresented and marginalised communities.

 

What Our Partners Say

Thank you Siobhan for delivering this very useful and beneficial workshop to the apprentices.  Even in a challenging time you were able to adapt and bring some positivity over the misery we…

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Workforce solutions that strengthen communities and create lasting value

 

Partnering with Matrix means gaining a workforce solution and a clear route to delivering measurable ESG and social value outcomes.