Creating measurable social value through work, opportunity and community impact
At Matrix, social value means creating measurable impact through work, improving access to opportunity, supporting local communities and helping people build better futures.
It is embedded into how we deliver our workforce solutions, not treated as a separate programme. That means our clients can meet procurement, ESG and community impact goals while building more inclusive, resilient and effective workforce strategies.
OUR APPROACH
Social value delivered by design, not as an add-on
For many organisations, social value is now central to procurement, contract delivery, ESG reporting and long-term workforce planning.
Matrix helps clients turn those expectations into practical workforce outcomes. Our social value infrastructure brings together our dedicated team, supplier ecosystem, specialist partners and workforce technology to support local skills, employment and community impact.
By building social value into delivery, we help clients evidence measurable outcomes while supporting more inclusive, sustainable and community-focused workforce strategies.
How we create meaningful impact
Growing local skills and employment
We support people facing barriers to employment through career coaching, workplace skills development and practical routes into work.
This includes activity for groups who may be overlooked by traditional hiring routes, including NEET and SEND individuals, forces leavers and people with convictions.
Creating communities, not just shortlists
Through solutions such as Matrix Talent Pool, we help clients engage wider talent communities directly.
This creates stronger local workforce access and helps candidates connect with opportunities through a more inclusive route.
Embedding measurable local delivery
Social value is built into how we deliver, track and report.
We help clients set and evidence local delivery targets across areas such as skills, employment, inclusive hiring, volunteering, supplier diversity and community impact.
Our dedicated Social Value Team
Matrix has a dedicated Social Value Team focused on turning commitment into practical action. The team works across Matrix, our clients, suppliers and community partners to deliver employability initiatives, volunteering activity, partnerships and measurable social impact.
Siobhan Goss
Head of Corporate Social Value
Siobhan leads Matrix’s Social Value Team, helping embed social impact into how Matrix works with clients, suppliers and communities. With over 8 years, at Matrix and a network of incredible partners, her motivation has always been to create opportunities that support people into work and strengthen the communities we serve.
Macey Payne
Senior Social Value Officer
Macey supports partnerships, volunteering and community engagement across Matrix’s social value activity. She works with Matrix colleagues and external organisations to help deliver local initiatives with practical, measurable impact.
36,215
people supported on their pathway to work
1,986
volunteering hours given by Matrix colleagues
89
UK schools and colleges supported
5,173
employability, skills or social value initiatives delivered
Measuring impact with clarity and accountability
Social value has to be more than good intent. Matrix tracks and reports on activity so clients can understand what has been delivered, where impact has been created and how outcomes support procurement, audit and ESG requirements.
Our approach helps clients evidence progress against agreed local delivery targets, including skills and employment activity, inclusive access to work, employability support, volunteering, community partnerships, supplier diversity and local economic impact.
Matrix also uses EcoVadis to support ESG accountability across our operations. In 2026, Matrix achieved a committed EcoVadis rating, supported by progress across environmental, social and governance activity, including reduced emissions intensity, colleague volunteering and updated governance policies.
Partnerships that make meaningful impact scalable
Social value is strongest when it is built through collaboration.
Matrix works with clients, suppliers, charities, employability partners and community organisations to reach people who are often overlooked by traditional workforce routes.
Through partnerships with organisations such as The Careers and Enterprise Company, YMCA and imployable, we give people from across our client communities the tools they need to access good quality work opportunities.
Committed to Net Zero by 2040
Read our Carbon Reduction Plan 2026/27 to see how we’re measuring and reducing our environmental impact.
What some of our partners say
“Thank you for delivering this very useful and beneficial workshop to the apprentices. Even in a challenging time you were able to adapt and bring some positivity over the misery we face.
I have to say that I learnt a lot and have taken a lot of your advice and suggestions on board. It is clear from your presenting that you have expertise in the field and as a result have instilled confidence in the apprentices as you clearly know the industry well.”Susan Hickey – Apprenticeship and Placement Manager
Enfield Council
“Your organisation was one of our most active employer partners in the academic year 2024/25, delivering or attending over 10 events and consistently supporting local students to gain career insights, build confidence and strengthen their employability skills.
Thanks to your generosity of time and expertise, we were able to broker and facilitate more than 10,000 student experiences, a 55% increase on the previous year. Through careers insight talks, taster workshops, work experience or employability sessions, your contribution has been instrumental in inspiring the next generation of Islington’s workforce.
You’ve helped young people, many from underrepresented backgrounds, gain insight into future career pathways and build the essential skills they need to thrive in life and work.”
Councillor Santiago Bell-Bradford
Islington Council
Talk to our social value experts
Whether you want to understand Matrix’s approach to social value, explore opportunities to work with us, or discuss how social value can be built into your workforce or procurement strategy, use the form below to tell us what you need.