Personnel Today: Where The Agency Workers’ Zero-Hours Consultation Falls Short

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Originally posted on Personnel Today, written by Matrix CGO Roger Clements.

Roger Clements argues that the government’s consultation on zero-hours contracts for agency workers fails to balance worker protection with workforce flexibility

As I reflect on the recent government’s launch of a consultation on reforms to zero-hours contracts for agency workers I can’t help but agree with some of the comments raised by industry leaders, but I also have my own concerns.

Neil Carberry from the Recruitment and Employment Confederation (REC) rightly pointed out that agency work serves as a vital route to employment for many. However, like Crawford Temple of Professional Passport, I share the view that the consultation may fall short in its grasp of the complexities of today’s workforce.

The Employment Rights Bill and the proposed changes to zero-hours contracts seem to stem from the notion that these contracts are inherently bad. But from where I sit, this misses the bigger picture.

Personnel Today: Where The Agency Workers’ Zero-Hours Consultation Falls Short

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From my perspective, this consultation feels like a heavy-handed approach to addressing a niche problem, namely the exploitative use of zero-hours contracts. While I support efforts to crack down on bad practices, it’s important not to lose sight of the bigger picture. The dynamic nature of the modern workforce requires flexible, well-regulated agency work, and these reforms risk undermining that. A more thoughtful, nuanced approach is needed – one that protects workers without stifling the flexibility that many employers and employees find essential.

Originally posted on Personnel Today, written by Matrix CGO Roger Clements.

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