Procurement solutions help organisations source, engage and manage suppliers through compliant, auditable and structured routes to market.
They typically include:

– Access to pre-qualified suppliers via approved framework
– Support with direct award and further competition processes
– Statement of Works (SOW) design and documentation
– Contract governance and full audit trails
– Supplier performance tracking, milestone management and reporting

Matrix Milestone acts as a neutral vendor across this lifecycle, enabling organisations to retain control while improving visibility, compliance and delivery outcomes across services, goods and works.

Statement of Work procurement is a method of commissioning defined outcomes, deliverables or projects, rather than purchasing time-based resource.

A SOW typically sets out:
– Scope and objectives
– Deliverables and milestones
– Roles and responsibilities
– Commercial structure and payment mechanisms

This approach places accountability on the supplier to deliver agreed outcomes, helping organisations improve delivery certainty and reduce risk compared to time-based engagement models.

Outcome-based procurement focuses on the result an organisation needs to achieve, rather than primarily on inputs, day rates or resource.
It engages suppliers against clearly defined deliverables, milestones and accountability measures, helping organisations improve visibility, strengthen cost control and increase delivery confidence. By linking progress and payment to agreed outcomes, it can also reduce scope creep, improve cost certainty and create clearer performance measurement throughout the project lifecycle.

A direct award enables a buyer to appoint a suitable supplier through an approved route, supported by clear justification and compliance with framework conditions.
A mini-competition invites multiple suitable suppliers to respond to a requirement, helping the buyer compare value, capability and approach before awarding the work.

Matrix Milestone supports buyers in selecting the most appropriate procurement approach based on the specific requirement, level of complexity and delivery objectives.

This includes guidance on:
– Whether a direct award or further competition is most suitable
– When a Statement of Works model is appropriate compared to time-based engagement
– The balance between speed, competition and risk
– Alignment with framework rules and compliance requirements

This ensures organisations adopt a proportionate, compliant and outcome-focused approach, rather than a one-size-fits-all procurement process.

Generally, timelines are dependent on the clarity and readiness of the requirement. Matrix Milestone can support direct awards in 24 hours and mini-competitions in 10 days, depending on the requirement and route to market. This helps organisations move faster while maintaining structure, governance and supplier accountability.

Matrix Milestone supports compliant procurement by giving buyers a structured, governed and auditable route to market for complex services, goods, works and Statement of Work projects. It helps organisations manage procurement activity with greater confidence through:

– Structured Statement of Work documentation – capturing the requirement, scope, deliverables, milestones, responsibilities and expected outcomes clearly from the outset.
– Compliant routes to market – supporting the use of approved frameworks and procurement routes aligned to PCR 2015 and the Procurement Act 2023.
– Auditable supplier engagement – creating a clear record of how suppliers have been engaged, evaluated and selected.
– Documented decision-making – helping buyers evidence key procurement decisions, approvals and award rationale.
– Full lifecycle visibility – providing oversight from initial requirement through to supplier award, delivery, milestone tracking and project completion.
– Governed delivery controls – helping teams monitor supplier activity, manage spend, track performance and reduce the risk of scope creep.

This gives organisations the transparency, documentation and control needed to evidence compliance, while maintaining stronger oversight across the full procurement lifecycle.

Matrix Milestone connects buyers to over 3,000 accredited suppliers across 27 categories and 360 sub-categories, providing access to a broad, pre-qualified supplier ecosystem. New suppliers can also be onboarded at any time, enabling organisations to:

– Introduce known or incumbent suppliers where appropriate
– Access niche or emerging capability beyond the existing supplier base
– Maintain flexibility within a compliant and governed structure

This helps organisations access specialist capability across diverse project, service and delivery requirements, reduce reliance on limited supplier pools and engage suppliers through structured, compliant and managed routes to market.

Yes. 92% of Matrix Milestone suppliers are SMEs or VSMEs. This helps buyers access specialist, local and diverse supplier capability, while supporting wider social value, supplier diversity and more open routes to market.

Matrix Milestone helps organisations embed social value into procurement by widening supplier access, increasing SME participation and creating more transparent opportunities for diverse suppliers. Social value can form part of the evaluation and award criteria, helping buyers consider how suppliers will contribute to wider outcomes such as local economic value, sustainability, skills, employment and more inclusive supply chains.

Where social value commitments are agreed, Matrix Milestone also supports ongoing tracking and monitoring through the delivery of the project, helping organisations maintain visibility of supplier commitments from procurement through to outcome delivery.

By connecting buyers to a broad supplier ecosystem and supporting governed delivery, Matrix Milestone helps procurement activity create value beyond the contract itself.

Matrix Milestone supports a structured and controlled change process throughout Statement of Work delivery to ensure any variations are clearly defined, approved and governed.

This includes:
– Assessment of proposed changes to scope, deliverables, timelines and cost
– Agreement between buyer and supplier on the impact of the change
– Formal documentation and approval before implementation
– Continued tracking through milestones and delivery reporting

This approach ensures that projects remain controlled, transparent and aligned to agreed objectives, while allowing flexibility where requirements evolve.

Matrix Milestone improves governance by creating clearer scopes, defined milestones, structured supplier engagement and better delivery oversight, through our Matrix Prism technology which provides real time data and insight into the procurement process. This helps procurement, commercial and project teams understand what has been agreed, what is being delivered and where action may be needed, all supported by clear documentation and auditability.

Matrix Prism is Matrix’s total workforce management platform. For Matrix Milestone, it provides procurement management capability across supplier engagement, Statement of Works delivery, milestones, spend, reporting and governance. This gives buyers end-to-end visibility across procurement and delivery across project activity and helps teams track performance more effectively.

Milestones break a project or service into agreed stages, outcomes or deliverables. They are defined during the procurement phase, forming part of the Statement of Work and supplier assessment process. In Matrix Milestone, payment is linked to the delivery of pre-approved milestones. This means suppliers are paid against completed and agreed work, rather than time or resource alone. This gives buyers and suppliers a clearer structure for tracking progress, managing accountability and confirming delivery. It also helps reduce the risk of unclear scope, uncontrolled spend or misalignment between what was agreed and what has been delivered.

Matrix Milestone is best suited to organisations procuring services, goods or works where supplier access, delivery accountability, governance and measurable outcomes matter.

This includes:
– Public sector and regulated organisations requiring compliant procurement
– Teams managing complex or multi-supplier delivery
– Organisations seeking greater visibility, control and assurance over supplier-led projects

Yes. Matrix Milestone supports both public and private sector organisations. Our model is especially valuable where buyers need compliant routes to market, specialist supplier access, clear governance, social value and stronger delivery outcomes and performance assurance.

Matrix Milestone can support a wide range of services, goods and works across more than 328 categories, including transformation, consultancy, operational delivery, estates, technology, specialist services and project-based requirements. It is particularly suited to projects where the work can be defined through clear outcomes, deliverables or milestones, and where buyers need stronger visibility, supplier accountability and control across delivery. This makes Matrix Milestone a flexible route for organisations procuring complex requirements that need to be managed through a structured, governed and outcome-led approach.