Home > Workforce Management Solutions > Statement of Work

Trusted by organisations delivering transformation, operational and specialist delivery programmes

Connect contingent workforce and project-based delivery

Matrix Workforce supports contingent and blended workforce management, bolstered by Matrix Milestone‘s specialist Statement of Work and outcome-based delivery capability. Together, they help organisations connect temporary labour, consultancy services and project-based work through a more joined-up workforce strategy.

Through Matrix Prism®, teams gain clearer visibility across activity, suppliers, milestones and outcomes, helping reduce fragmentation across multiple delivery models.

  • Improve visibility across contingent workforce and project-based delivery
  • Connect workforce, consultancy and specialist service requirements
  • Strengthen governance across different routes of work
  • Reduce disconnected processes and duplicated oversight
  • Support better cost control across workforce and delivery models

Extend workforce strategies beyond traditional contingent labour models

Some work is best managed through people, time and roles. Other work is better managed through defined outcomes, milestones and supplier accountability.

Matrix Workforce and Matrix Milestone work together to help organisations understand where Statement of Work services fit within a broader workforce strategy. This helps teams manage project-based activity with stronger visibility, clearer ownership and better operational control.

Connected workforce and project visibility

Outcome-based delivery control

Reduced scope and cost drift

Access to specialist delivery expertise

Stronger governance across delivery models

A clearer route beyond traditional staffing

Improving visibility across contingent and project-based delivery

Matrix Milestone has helped Keele University create a more accessible, compliant and outcome-focused procurement route, opening up opportunities for local SMEs while giving us the governance and visibility we need across project delivery. Together, we have onboarded more than 80 local SMEs, delivered over 167 fully compliant projects, and brought upwards of £10.2 million of spend into transparent, auditable procurement – all while protecting the community-rooted suppliers that make our region resilient.

Ray Lallmahamood, Associate Director of Finance
Procurement & Customer Service at Keele University
Keele University logo over a sunny landscape with green trees and Keele village church spire.

A connected route from workforce management to outcome-based delivery

Many organisations manage contingent labour and project delivery separately, making it harder to see where work is happening, who is accountable and how delivery is progressing. Matrix Workforce and Matrix Milestone connect these models through Matrix Prism®, giving organisations a clearer way to manage temporary labour, specialist services and Statement of Work delivery as part of one wider workforce strategy.

  • Clear visibility across contingent workforce and project-based delivery
  • Rapid, compliant routes to specialist services and Statement of Work outcomes
  • Connected workforce and procurement management through Matrix Prism®
  • Stronger governance, accountability and control across every route to work
  • Dedicated Matrix Milestone expertise from procurement through to delivery
  • A scalable workforce strategy that evolves with changing organisational needs

The best fit for:

Organisations looking to create more connected workforce strategies across contingent labour, consultancy services and project-based delivery.

  • Employers managing both contingent workforce programmes and specialist project requirements
  • Workforce and procurement teams seeking greater visibility across multiple delivery models
  • Organisations moving towards more flexible workforce strategies
  • Teams looking to manage project-based work through outcomes and milestones
  • Buyers reviewing where Statement of Work fits alongside contingent labour

May not fit:

Organisations looking only for standalone staffing supply or isolated project recruitment support without broader workforce strategy requirements.

  • Businesses with no consultancy, project-based delivery or specialist service requirements
  • Organisations seeking disconnected staffing or supplier engagement models
  • Employers looking only for transactional recruitment support

Recognised, trusted and aligned to industry standards through our frameworks, partnerships and accreditations

Statement of Work FAQs

How does Matrix Milestone connect with Matrix Workforce?

Matrix Milestone connects with Matrix Workforce through Matrix Prism. Together, they help organisations manage contingent workforce activity and project-based delivery through a more connected operating model.

When should organisations use Statement of Work instead of contingent labour?

Statement of Work is often suitable when work can be defined by outcomes, deliverables or milestones rather than time, tasks or individual roles. It can help organisations improve accountability, reduce scope drift and manage project-based delivery more clearly.

What is the difference between contingent workforce management and Statement of Work delivery?

Contingent workforce management focuses on managing temporary workers, contractors and flexible labour.
Statement of Work delivery focuses on defined project outcomes, specialist services and supplier accountability against agreed deliverables.

How does Statement of Work improve governance across project-based work?

Statement of Work models help organisations define scope, deliverables, milestones, responsibilities and approval points from the start.
This creates clearer accountability and better evidence of what has been agreed and delivered.

Can organisations manage contingent workforce and Statement of Work activity together?

Yes. Matrix Workforce and Matrix Milestone help organisations connect contingent labour and outcome-based delivery as part of a broader workforce strategy.
This helps reduce fragmentation and improve visibility across different routes of work.

How does Statement of Work support cost control?

Statement of Work models can improve cost control by linking supplier delivery to agreed outputs, milestones and deliverables.
This helps reduce the risk of open-ended resource use, unclear accountability and unmanaged scope change.

What types of workforce challenges are suited to Statement of Work services?

Statement of Work services can support project-based work, consultancy delivery, specialist services and activity where outcomes can be clearly defined.
They are useful when organisations need supplier accountability, delivery visibility and governance beyond traditional staffing models.

Talk to a workforce expert

Whether you’re exploring workforce solutions for your organisation or already working with us, use this form to tell us what you need.

From improving workforce visibility, cost control, compliance and supplier performance to getting support with an existing service or account, a few quick questions will help us understand your enquiry and connect you to the right team.

Once submitted, a member of the team will be in touch to discuss your requirements or help with your query.