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Meet the workforce management experts supporting some of the UK’s most complex workforce environments

Combining decades of workforce expertise, operational experience and strategic insight, our workforce management experts support organisations across the UK through increasingly complex workforce challenges. From workforce transformation and supplier ecosystems to social value and workforce optimisation, our teams help organisations create more connected, scalable and resilient workforce operations.

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Home > Workforce Management Solutions > Meet the Team
Team matrix colleagues standing together in a conference room with two "Team Matrix" screens behind them.
Team Matrix at Matrix Connect, June 2026

Meet the workforce management leaders behind our connected solutions

Suzi Smith, MD of Matrix Workforce and Milestone smiling in a grey blazer with short dark hair, standing indoors.

Suzi Smith

Managing Director

Suzi leads the strategic direction and continued evolution of Matrix Workforce and Matrix Milestone, bringing extensive experience across workforce transformation, workforce solutions and customer leadership. She works closely with organisations to create more connected workforce strategies that balance operational performance, workforce agility and long-term workforce value.

Workforce Management Experts - Chris Grimes, Sales Director of Matrix Workforce smiling, wearing an orange shirt, with a blurred background.

Chris Grimes

Sales Director

With almost 12 years at Matrix, Chris brings deep expertise across contingent workforce strategy, supplier ecosystems and workforce transformation. He supports organisations operating within complex and regulated workforce environments, helping them improve workforce visibility, operational control and long-term workforce performance.

Workforce Management Experts - Julian Panter, Customer relationship Director for Matrix Workforce, in a grey suit sits by a window, with a blurred building exterior in the background.

Julian Panter

Customer Relationship Director

With more than 15 years at Matrix, Julian has extensive experience supporting local authorities and public sector organisations through complex workforce programmes and operational change. His deep understanding of public sector workforce challenges helps organisations strengthen workforce governance, resilience and service continuity.

Melissa Harrison-Crowley, Customer Relationship Director for Matrix Workforce, smiling indoors with a city building visible through the window in the background.

Melissa Harrison-Crowley

Customer Relationship Director

Melissa supports customers managing operationally complex workforce environments, helping organisations strengthen stakeholder engagement, workforce performance and programme delivery. Her experience across workforce operations and customer strategy helps clients build more effective and responsive workforce models.

Workforce Management Experts - Leslie Weare smiling with short blonde hair sits by a window, wearing a white shirt, with city buildings in the background.

Leslie Weare

Customer Relationship Director

Leslie works closely with organisations to support workforce transformation, operational delivery and long-term workforce optimisation. With extensive experience across workforce programmes and customer relationships, she helps clients create more agile, resilient and efficient workforce operations.

Workforce Management Experts - Siobhan Goss, Head of Corporate Social Responsibility for Matrix Workforce, with long hair smiles warmly, wearing a light blue shirt, standing indoors with a blurred background.

Siobhan Goss

Head of Corporate Social Responsibility (Group)

Siobhan leads Matrix’s social value and CSR strategy, helping organisations align workforce programmes with ESG priorities, procurement objectives and measurable community outcomes. With almost a decade at Matrix, she plays a key role in embedding social value into workforce delivery rather than treating it as a standalone initiative.

Workforce Management Experts - Andy Simms, Head of Supplier Management for Matrix, with beard in a pink and black striped shirt sits in front of a large window overlooking urban buildings.

Andy Simms

Head of Supplier Management (Group)

Andy leads Matrix’s supplier management strategy, helping ensure clients have access to a trusted, responsive and high-performing supplier ecosystem. His role supports stronger supplier governance, service quality and collaboration across complex workforce programmes.

Workforce Management Experts - Rachel Keightley, Legal Counsel for Matrix, with glasses and a leopard print jacket smiles while seated indoors with soft lighting.

Rachel Keightley

Legal Counsel (Group)

Rachel provides legal guidance across Matrix, supporting contract governance, procurement, partnerships and risk management. She also leads Matrix’s compliance professionals, helping ensure Matrix Workforce solutions are delivered with the right legal oversight, commercial clarity and compliance control.

A person with long brown hair smiles, wearing a cream blazer and leopard print top, standing indoors.

Megan Raven

Head of Marketing (Group)

Megan leads Matrix’s marketing strategy, connecting brand, content, campaigns and digital performance to support growth across the Matrix solution suite. Her role focuses on market positioning, demand generation and clear customer engagement that helps Matrix communicate its unique value in a competitive workforce landscape.

Talk to a workforce expert

Whether you’re exploring workforce solutions for your organisation or already working with us, use this form to tell us what you need.

From improving workforce visibility, cost control, compliance and supplier performance to getting support with an existing service or account, a few quick questions will help us understand your enquiry and connect you to the right team.

Once submitted, a member of the team will be in touch to discuss your requirements or help with your query.