Stronger contingent workforce strategies start with choosing the right partner
Strong contingent workforce strategies are not built from fixed models. They need the right blend of technology, expertise, governance and insight.
Matrix Workforce combines Matrix Prism® technology, specialist workforce teams, embedded social value and compliance-focused delivery to help organisations build workforce models that are connected, efficient and shaped around real operational needs.
Why a tailored approach matters in the modern workforce environment
No two organisations operate in the same way. Workforce structures, supplier ecosystems, governance requirements and internal pressures all shape how a contingent workforce strategy should be designed. Matrix Workforce starts with your organisation, not a pre-set model. We configure the right approach around your objectives, operating model and future workforce ambitions.
Our approach is built around four connected pillars: proprietary technology, specialist people, social value and compliance-focused governance. Together, they help organisations move beyond disconnected services and build workforce models that work better for employers, suppliers and workers.
Proprietary technology
Matrix Prism® connects sourcing, onboarding, workforce management, compliance and reporting through one platform, helping reduce friction and improve visibility.
Specialist workforce teams
Our expert teams work alongside your team to manage delivery, solve operational challenges and support continuous improvement as your workforce needs change.
Social value built into delivery
We embed Social value and ESG into programme design, supplier engagement, reporting and community outcomes, helping create measurable impact alongside commercial value.
Compliance focused governance
Governance, auditability and compliance controls are built into how programmes are designed, managed and optimised, helping organisations reduce risk and maintain control.
HOW IT WORKS
A clear approach shaped around your organisation
Matrix Workforce follows a clear, flexible approach that turns our DNA into practical workforce delivery. We take the time to understand your environment, configure the right model, then keep improving it as your workforce needs evolve.
Step 1: Understand your workforce environment
We start by exploring your workforce landscape, supplier ecosystem, governance requirements and long-term objectives.
This helps us understand how work is currently sourced, managed and delivered, where friction exists and what your contingent workforce strategy needs to achieve.
What this creates
A clear view of your current workforce model, the challenges to solve and the outcomes your organisation needs.
Step 2: Configure the right workforce ecosystem
We shape the right blend of Matrix Prism® technology, workforce expertise, social value and compliance-focused delivery around your organisation.
This includes designing the processes, controls, reporting and service model needed to support your workforce goals, internal capacity and operating reality.
What this creates
A connected workforce model built around your organisation, not a fixed supplier-led approach.
Step 3: Deliver, optimise and evolve
We work as an extension of your team, supporting day-to-day delivery while reviewing performance, supplier activity and opportunities for improvement.
As workforce requirements change, Matrix Workforce helps your model adapt, whether that means improving efficiency, strengthening governance, integrating additional services or unlocking new workforce value.
What this creates
Long-term workforce performance that keeps improving as your organisation changes.
Implementation built for long-term workforce value
Matrix Workforce supports every customer through a structured implementation journey, from discovery and design through to testing, training and go-live.
Dedicated project management, clear governance and milestone tracking help reduce risk, while hypercare supports a smooth transition into live delivery.
What this means for your organisation
- A clear implementation journey from kick-off to go-live
- Dedicated project management and implementation support
- Supplier, stakeholder and end-user readiness built into the process
- Testing, training and validation before launch
- Hypercare and ongoing optimisation after go-live
Our partnership continues beyond implementation. We stay close to your programme, helping you respond to changing demand, supplier performance, cost pressures and compliance requirements over time.
Contingent Workforce Strategies FAQs
A contingent workforce strategy is the way an organisation plans, manages and improves its use of temporary workers, contractors, agency labour and other flexible workforce routes. A strong strategy should support visibility, governance, supplier performance, compliance, cost control and long-term workforce resilience.
Matrix Workforce combines proprietary technology, specialist workforce teams, embedded social value and compliance-focused governance. Together, these elements help organisations build workforce models that are more connected, efficient and resilient.
The approach is structured, but flexible. Matrix Workforce uses clear stages for discovery, design, delivery and optimisation, while adapting each solution to the organisation’s operating model and workforce goals.
Implementation includes discovery, system design, validation, testing, training and handover. Matrix Workforce provides dedicated project management, stakeholder support and hypercare after launch to help organisations move into live delivery with confidence.
After launch, Matrix Workforce continues to review performance, identify improvements and support changing workforce needs. This can include supplier performance reviews, reporting insight, cost-saving opportunities, process improvements and additional service integration.
Social value is embedded into programme design and delivery, rather than treated as a separate activity. Matrix Workforce supports outcomes across workforce accessibility, supplier diversity, inclusive hiring and community impact, with reporting to help evidence progress.
Compliance is built into both the technology and the service model. Matrix Workforce combines governance processes, specialist expertise and platform controls to help organisations maintain oversight, reduce risk and improve confidence.
Talk to a workforce expert
Whether you’re exploring workforce solutions for your organisation or already working with us, use this form to tell us what you need.
From improving workforce visibility, cost control, compliance and supplier performance to getting support with an existing service or account, a few quick questions will help us understand your enquiry and connect you to the right team.
Once submitted, a member of the team will be in touch to discuss your requirements or help with your query.